The Counselling Management System is a secure space for your wellbeing counsellors to manage referrals, appointments and case notes in one place.
Who it is for
- Wellbeing counsellors, therapists and psychologists. It is not designed for guidance, admissions or careers counselling.
- Solo counsellors and larger pastoral teams. Counsellors manage cases end to end and share the right level of information with colleagues.
It runs independently of Komodo's Student Wellbeing platform, so you do not need to be an existing customer. Schools that use both get a more joined-up experience, with integrated student records, profile insights and trackable referrals.
What it is made of
- Referrals: staff and admins on the Student Wellbeing side get a referral button that sends a referral straight to your counselling team. Students can self-refer through a QR code or link shared by the counsellor, or from their own Komodo profile.
- Appointments: schedule and track sessions.
- Case profiles and case notes: structured records for each student you support.
- Templates: customise the referral form and case note templates. Fields can be short text, long text, checkbox, multiple choice or rating.
- Counsellor role: includes the counselling tools and compulsory two-factor authentication, which cannot be turned off.
Who sees what
- Referrals: all counsellors at the school.
- Case profiles and notes: each counsellor sees their own, plus any shared with them. Sharing gives edit access.
Data retention
As with all Komodo data, your school is the Data Controller and Komodo is the Data Processor. Data is not deleted unless you request us to. See the Data Processing Addendum.
The value for your school
- One secure place for referrals, appointments and notes, instead of spreadsheets and paper.
- Clear referral pathways from staff and students to counsellors.
- Consistent, structured records using your own templates.
- Controlled sharing across the counselling team.
Komodo School Counsellor Community
Join our Counsellor group on Whatsapp: A collaborative space to support each other and help us align Komodo with your needs!
